How we collect, use and protect the personal information of our customers, vendors and employees.
Pinnacle Office Solutions Ltd. is committed to protecting the privacy of the personal information we collect from our customers, vendors and employees.
We collect only the personal information that is necessary to provide the products and services you have requested. This may include your name, business name, address, phone number, email, and information about the equipment or services you've purchased from us.
Your personal information is used to deliver the products and services you have requested, communicate with you about your account, send service alerts and renewal notices, and comply with our legal and regulatory obligations. We do not sell, rent, or trade your personal information to third parties.
We share information only when necessary to deliver a service (for example, with shipping carriers or our equipment manufacturers under non-disclosure agreements), or when required by law.
We use industry-standard physical, technical and administrative safeguards to protect your information from unauthorized access, alteration or disclosure. Our IT systems are protected by the same managed-security tools we offer our clients.
You have the right to access the personal information we hold about you, request corrections, or ask that we delete it (subject to applicable retention requirements). To exercise these rights, contact our office at info@pinnacleoffice.ca.
This policy may be updated from time to time. Material changes will be posted on this page.
Last updated: 2026
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